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The Namibian Government has embarked on a Public Service Reform Initiative (PSRI) which is intended to transform Public Service into a performance driven organisation at all levels - Central and Sub-national levels.

The reform initiative is aimed at improving service delivery to the Public and fosters operational

efficiency within the Public Service. This will in return result in inefficiency achieving the National

Development Plan and Vision 2030 Goals.

Our Service Charter:

  • Outlines our service standards and defines what you can expect from us.
  • States what you need to know, so you can help us help you.
  • Explains how you can give us feedback on any aspect of our service.
  • Reflects on our committment to deliver a higher standard of service at all times.
  • Explains how and when to get information on our service if needed
  • Explains how to make a complaint, if you are not satisfied with our services.

Client Feedback Channels Brochure.... (Click here to read more)

Customer Services Charter Booklet....(Click here to read more)

To rate our services...(Click here to get the Rating Questionnaire)




Please download and complete the form. Email to ils@mlr.gov.na



Top Management of The Ministry of Land Reform Top Management of The Ministry of Land Reform

Honourable Minister
Calle Schlettwein

Honourable Deputy Minister
Anna  Shiweda


Mr Percy Misika
Executive Director


Ms. Ndiyakupi  Nghituwamata        Mr. Eric Ndala
Deputy Executive Director   Deputy Executive Director
Land Reform, Resettlement and Regional Programme Implementation   Land Management