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The Namibian Government has embarked on a Public Service Reform Initiative (PSRI) which is intended

to transform Public Service into a performance driven organisation at all levels - Central and Sub-national

levels. The reform initiative is aimed at improving service delivery to the Public and fosters operational

efficiency within the Public Service. This will in return result in inefficiency achieving the National

Development Plan and Vision 2030 Goals.

Our Service Charter:

Outlines our service standards and defines what you can expect from us.
States what you need to know, so you can help us help you.
Explains how you can give us feedback on any aspect of our service.
Reflects on our committment to deliver a higher standard of service at all times.
Explains how and when to get information on our service if needed
Explains how to make a complaint, if you are not satisfied with our services.

Customer Services Charter Booklet....(Click here to read more)

To rate our services...(Click here to get the Rating Questionnaire)

Office of the Minister and Deputy Minister
Office of the Minister Robert Mugabe Ave No.55 Private Bag 13343, Windhoek Tel: +264 61 296 5371 Fax: +264 61 254 737	Office of the Deputy Minister Robert Mugabe Ave No.55 Private Bag 13343, Windhoek Tel: +264 61 296 5359 Fax: +264 61 305 698

Office of the Permanent Secretary Robert Mugabe Ave No.55 Private Bag 13343, Windhoek Tel: +264 61 296 5360 Fax: +264 61 228 240

Deputy Permanent Secretaries
Department of Land Reform, Resettlement and Regional Programme Implementation Robert Mugabe Ave No.55 Private Bag 13343, Windhoek Tel:+264 61 296 5395 Fax: +264 61	Department of Land Management Robert Mugabe Ave No.45 Private Bag 13343, Windhoek Tel: +264 61 296 5022 Fax: +264 61 303 463